TRB Senior Secondary School Refund and Cancellation Policy

Thank you for choosing TRB Senior Secondary School for your educational needs. This policy outlines the terms and conditions regarding refunds and cancellations for various fees or payments made to the school through trbseniorsecondaryschool.com. By using our services, you agree to the terms outlined below.

1. Admission Fees

• Admission fees are non-refundable once paid. This fee covers administrative costs associated with processing student enrollment.
• In the event of admission cancellation by the school, a refund may be processed at the school’s discretion.

2. Tuition Fees

• Tuition fees are typically paid on a monthly, quarterly, or annual basis. Refunds for tuition fees may be provided if a student withdraws from the school within a specific period, as outlined below:
  • Before Commencement of Classes: Full refund of tuition fees, excluding admission fees, will be issued if the student withdraws prior to the start of classes.
  • Within the First Month of Classes: A partial refund may be issued if a student withdraws within the first month of the academic session.
  • After the First Month of Classes: No refund will be issued after the first month of the academic session.

3. Other Fees (Lab, Sports, Library, etc.)

• Fees for extracurricular facilities such as lab fees, sports fees, or library fees are generally non-refundable once classes have begun, as these funds are allocated towards the operation and maintenance of these facilities.

4. Exam Fees

• Exam fees are non-refundable once paid, as they cover administrative and logistical costs for the examination process.

5. Cancellation of Services

• If you wish to cancel any optional services (such as transportation or after-school programs), please submit a written cancellation request to the school administration at least 30 days in advance. Refunds for such services will be handled on a case-by-case basis depending on the timing and usage of the service.

6. Online Payment Errors

• In the case of accidental or duplicate payments, please contact the school administration at [School’s Contact Email] within 7 days of the transaction. Once verified, we will process the refund within 14 business days, credited back to the original method of payment.

7. Refund Processing Time

• Approved refunds will be processed within 14 business days of the request approval date. Please note that refunds may take additional time to reflect in your account depending on your bank or payment provider.

8. Changes to this Policy
TRB Senior Secondary School reserves the right to modify or amend this Refund and Cancellation Policy at any time. Any changes to this policy will be posted on this page. We encourage you to review this policy periodically.

9. Contact Us
For any questions or concerns regarding this policy, please contact us:

TRB Senior Secondary School
Address: Phukan Nagar, Sivasagar, Assam
Email: info@trbseniorsecondaryschool.com
Phone: +91 98546 94935